No problem! We offer provide cleaning (one time per year) of the furniture, after completion of 12 months of the subscription. The maintenance does not include any damage or breakdown due to mishandling. We will carry out the maintenance/repair of the Product within 3-5 working days after the request has been raised. In case, the issue is not resolved during repair; we shall provide a replacement for the Product.
You can request for maintenance from your dashboard, by following the below steps :
- Log in to your RentoMojo account on our website or view here.
- Navigate to your rental dashboard under 'My Account.'
- Raise a request for maintenance under 'Requests' > ’Repair'.
- Update your request and confirm.
For further assistance, we encourage you to use the chat feature on the website/app for your queries.