All rental and payment issues

When do I pay for my first rental?

Rentals at RentoMojo are simple and convenient. Rent for the previous month is due by the 10th of every month and can be paid online through your RentoMojo dashboard. Your first & last month's rent is calculated on a pro-rata basis from the date of delivery.  The billing cycle is calculated from the 1st to the last day of the month. You can make your rental payments on your dashboard or opt for easy payments to get cashback. For further assistance, we encourage you to use the chat feature on the website/app.

Rentomojo
Sun, 19 Jul, 2020 at 10:38 AM
What happens if I make a late payment?

Rentals must be paid before the 10th of every month. Additionally, we'll send you a payment reminder with a link for easy and secure payments to avoid late fee charges.  Please note, delayed payment of monthly rentals beyond the date shall attract a penal interest of 10% or a minimum 50 INR per month until the monthly rental is paid. Non-payment of monthly rental could result in termination of subscription and removal of the product.  To avoid late payments, opt for auto-debit through our easy payments page and also receive cashback on your rental. For further assistance, we encourage you to use the chat feature on the website/app.

Rentomojo
Sun, 19 Jul, 2020 at 10:41 AM
What are the available modes of payment?

With RentoMojo, payments are super convenient and hassle-free.  We accept the below payment methods : Credit Card. Debit Card. Netbanking. UPI. Wallets. You can also opt for an easy and secure auto-debit option, using your credit card, debit card and net banking to automatically deduct the rental amount from your account on the 5th of every month. You can opt for auto-debit through our easy payments page and also receive cashback on your rental. For further assistance, we encourage you to use the chat feature on the website/app.

Rentomojo
Sun, 19 Jul, 2020 at 10:50 AM
Where can I find the payment link to pay for my rental?

You can complete all payments on your dashboard on RentoMojo by following the below steps : Log in to your RentoMojo account on our website. Navigate to your rental dashboard under 'My Account.' Under 'Ledger,' find your rentals due for payment. Select 'Pay Now' and choose your preferred mode of payment. And you're all set!  For further assistance, we encourage you to use the chat feature on the website/app.

Rentomojo
Sun, 19 Jul, 2020 at 11:02 AM
There was a payment issue with my deposit. What do I do?

In case of a failed payment or any other technical error, the amount will be reversed back to your account within 3-4 working days. Please try alternative payment methods in case of repeated payment failure.  For any further assistance, we encourage you to use the chat feature on the website/app for your queries and concerns.

Rentomojo
Sun, 19 Jul, 2020 at 11:04 AM
Where can I find more information on my monthly rental payments?

You can find all rental payments related information on your dashboard on RentoMojo by following the below steps : Log in to your RentoMojo account on our website. Navigate to your rental dashboard under 'My Account.' Under 'Ledger,' find your rental payment-related information For further assistance, we encourage you to use the chat feature on the website/app.

Rentomojo
Sun, 19 Jul, 2020 at 11:07 AM
How do I set up auto-deduct from my credit card for rental payments?

You can also opt for an easy and secure auto-debit option, using your credit card to automatically deduct the rental amount from your account on the 5th of every month. You can opt for auto-debit through our easy payments page and also receive cashback on your rental. For further assistance, we encourage you to use the chat feature on the website/app.

Rentomojo
Sun, 19 Jul, 2020 at 11:10 AM