Becoming part of Rentomojo 13

• What is RentoMojo?
• How does Renting work?
• How can I start renting?
• What do I need to start renting?
• I don’t have the required documents. Are there any alternate documents I can submit for verification?

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KYC & Order related queries 12

• How do I book a product for renting?
• How do I pay my deposit?
• How do I pay for my monthly rentals ?
• When will I get my deposit back?
• What are the terms of the rental subscription/contract?

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All delivery and installation questions 8

• What is the approximate time for delivery?
• What if I damage the product?
• Who will deliver and set up the product for me?
• Is there a delivery and installation fee?
• How can I track my order?

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All rental and payment issues 14

• When do I pay for my first rental?
• What happens if I make a late payment?
• What are the available modes of payment?
• Where can I find the payment link to pay for my rental?
• There was a payment issue with my deposit. What do I do?

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All your service and maintenance questions answered 7

• I want to retain the products that are being returned. What do I do?
• What if the condition of the product received is not satisfactory?
• What if the rented product gets dirty and requires cleaning?
• How can I raise a request for repair or replacement?
• What if I’m moving to another place/house, will my products be relocated?

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Get discounts, avail benefits and rewards 6

• What is RentoMoney?
• How does the referral program work?
• How can I use RentoMoney?
• How do I use my referral code?
• How can I earn a referral bonus?

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